Researching Resources: A Usability Study Of Appalachian State’s Library Website And The RC 1000 Research Guide

Detailed in this report is the methodology, execution, and discussion of a usability study of Appalachian State University’s library website and the RC 1000 Research Guide. The main objective of this study was to observe how real users interact with the current online library interface, identify any issues of usability and accessibility with both the library homepage and the RC 1000 Research Guide, and use the data collected to propose applicable solutions to improve the overall user experience for students at Appalachian State.