Key Informant Perceptions Of Flooding And Landslides In Western North Carolina, USA Following The 2018 Floods And Landslides

In May 2018, exceptional flooding and subsequent landslides devastated Western North Carolina (WNC). The growing region depends on tourism and agriculture revenue, and few studies have explored flooding or landslides. Recent events highlight the need for communities to have a better understanding to inform proactive policies for risk mitigation in WNC. Phone interviews were conducted with informants from a variety of sectors in Buncombe and Watauga counties to evaluate stakeholder experiences and perceptions relating to the flooding and landslide events in 2018. The interviews were analyzed using content analysis software. A study was completed in 2017-2018 for the same counties but with a focus on drought and wildfire (Andersen et al. 2018). Similar themes to the drought/wildfire study were found, including environment and emergency response. Common themes include flooding risk, vulnerability, and mapping programs. Additional themes varied by county, which demonstrates the importance of local context with natural disasters. Stakeholders across all sectors placed significant emphasis on communication within agencies and to the public. Identifying key themes illustrates gaps and issues with communication. Once policymakers are aware of gaps, they may be better equipped to address policy shortcomings, and communities can better understand informant experiences to prepare for natural hazards.