Assessing the Efficacy of Training Targeting Contextual Comments in Behavior Based Safety Observations

This study examines the efficacy of a training program to influence context-rich comments on Behavior Based Safety observation forms. Comments that provide contextual information about observed behaviors can be valuable in Behavior Based Safety programs. Comments with greater depth about the context maintaining observed behaviors allow analysts to make better informed decisions regarding empirically based, safety interventions. Training was provided to safety representatives of 9 workgroups within 2 regional divisions of a petroleum company. These representatives then delivered training to the general workforce. Training included guided practice and feedback on writing effective comments. Over 10,000 observation forms from a company’s Behavior Based Safety Process were analyzed prior to and after the training delivery to assess improvements in contextual comments. Results indicated that behavioral training was associated with an increase in each of the contextual comments including Behavior, Context, Explanation and Action. This study helps to provide a framework for future research in the area of contextual comment writing and the contingencies that manage this behavior.